FAQ

How long is the processing time?
The processing time for your order is 1-2 business days, depending on current volume.

Can I track my order?
Yes, you can! As soon as your order has been processed and dispatched, you will receive a tracking number by e-mail. You can also track your order directly on our website via our Track Your Order page.

What I can do if I'm missing something or my order is damaged?
If an item you have purchased is missing or damaged, please contact us immediately to resolve the issue. To reach us, please contact us at info@zarolajewelry.com.

Do you offer free shipping?
Shipping is free. We cover the shipping costs for every order worldwide.

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.